Great job North Cowichan on the transition to auto-cart collection for organics (kitchen/yard waste) and garbage. The service is now rolling and crews are reporting very few issues. Thank you for your patience!

Looking to change the size of your garbage or organics cart or upgrade to a bear resistant cart? A cart exchange form is now available. Complete the form online at northcowichan.ca/carts.

Want to order a new cart? Here's some things to note:

• Delivery of new carts will begin in September.
• Bigger or bear resistant carts have additional costs. See the news story below for more details.
• Each request (which can include one or both of your carts) will incur a $30 administration fee.
• Before you begin make sure you have:
  > Your utility bill account number
  > The size of your current cart(s)
  > The size of the cart you want to change to
  > Whether or not you would like a bear-resistant cart

Current Notices

• You can now order a new cart - see link above to complete your order.
• A reminder: No plastic - even bags labelled compostable or biodegradable - is accepted in the green organics cart.
• A retired bin collection event is being planned - more information will be shared here when available.
• If you have any issues with your carts, contact the Operations Department at 250-746-3106 or operations@northcowichan.ca

For more background on the automated collection program and how we got here, visit northcowichan.ca/automation.